Modifications & Cancellations
If you’ve placed an order and had a change of mind, don’t worry! You have 24 hours from the time of purchase to modify or cancel your order. Simply reach out to our Customer Support by emailing us at jollite.store@gmail.com or using the contact form on our Contact Us page.
During this 24-hour window, you can:
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Cancel Your Order – If you no longer want the item.
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Change Order Details – Adjust the quantity, switch to a different product or variant (e.g., size, color).
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Update Personal Information – Modify your name, shipping address, email, or phone number.
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Edit Personalized Products – Change custom names, text, or photos.
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Modify Custom Features – Adjust specific customizations, such as pocket type, sleeve length, or additional features.
Note:
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After 24 hours, your order moves into production, and modifications or cancellations will no longer be possible under any circumstances. Please ensure all details are correct before confirming your purchase.